Careful care and maintenance of your floor will result in many years of enjoyment.

Tips to get the maximum life from your timber:

Doormats at all exterior doors, to trap dirt and grit from outdoors, before it gets to your floor.

Get into a habit of checking the soles of your shoes for gravel and grit caught in the treads.

All ‘moveable’ pieces of furniture need soft clean pads on the bottom of legs or supports.

Rubber feet on items such as dining room chairs.

Apply floor protector pads to heavy items of furniture.

Always remember to pick up furniture rather than slide it across the floor.

Floor guards enable you to move your appliances forward for servicing without gouging your floor.

Some areas of the house always experience more wear than others (e.g. in front of the sink, stove, or under the office chair use thin non slip protective mats in these areas.

Rugs can be used in high-traffic areas to minimise damage.

Make sure any rugs are always kept clean and dry. Shake them out and vacuum regularly.

High heels concentrate a person’s weight on a small point (60kg person = approx150kg per sq cm when taking a normal step). This kind of force can damage many types of flooring, fracturing ceramic tiles and perforating vinyl, as well as denting wood floors. While high heels in good repair may not damage wood floors, we suggest a ‘no high heel’ policy where practical.

Dog and cat toenails can scratch a wood floor. It is a good idea to trim them regularly and try to contain vigorous play to a carpeted area.

Spills from the food/water bowl are usually no problem if wiped up in good time.

Wood floors are very sensitive to their surrounding climate. Seasonal cracking is a common occurrence. They expand in humid conditions and contract when the air becomes dry, usually due to heating. Using a humidifier or dehumidifier in conjunction with heating/cooling system is recommended, to maintain a constant 30-50% humidity level. This will minimise shrinkage and cracking.

Never place plants directly on a wood floor even if they are in a waterproof saucer. Always use trivets or short stands under the pot and saucer so that air can circulate underneath. This will prevent condensation on the saucer from damaging a wood floor. It will also be easier to see if the plant is over watered or if water has spilled onto the floor.

Many people are shocked when a rug is moved and there is an outline of the rug on the floor. Luckily there is no need to panic. If you remove the rug completely, the colour will blend eventually but it will take a while. So be patient! This happens because the sunlight hits one part of the uncovered floor and does not reach the area of floor underneath the rug. This discolouration can be avoided by moving the rug often.

A deep scratch or gouge is not always easy to repair. We recommend consulting a professional when the damage exposes the bare wood.

Cleaning

Your Hardwax finish will take about 10 days to reach its maximum strength, both physically and in its moisture repellent properties. Please refrain from mopping the floor for a week or so and take care to soak up anything spilt on the floor.

Once dry:

Regular use of a broom or vacuum cleaner is sufficient to remove dust and loose dirt. A vacuum cleaner is the easiest and most efficient way of increasing the longevity of a floor finish as it lifts the abrasive particles of sand that grind away at the surface.

For heavier soiling use Treatex® Floor Care diluted in water. 25-50ml to 5L of water

Put the solution into a spray bottle and mist the floor, wipe dry with a cloth or flat mop.

Care should be taken not to wet the floor excessively, avoiding penetration of moisture into the joints of the floorboards.

Treatex® Floor Care has a neutral pH value and contains no solvents or dyes. It is manufactured on a base of biodegradable tensides and the natural wax of the carnauba palm. Strengthen the solution slightly for very heavy soiling.

Maintenance

If required for further maintenance, Treatex® Repair Wax may be applied to the surface with a cotton cloth.

Repair:

This is specific to the product that you have on the floor, please follow the relevant links pertaining to the particular coating.